Customer Service — Shipping & Handling — Gift Certificate Policy — Careers — Contact Us 
Sovereignty KO Collections is an advocate for fashionable footwear in larger sizes. We take great pride in offering stylish brands in your size. If you can’t find your size in a style you prefer, call us. We will find a solution to serve your needs.
110% Price Guarantee We always want our customer to feel satisfied. If you find a shoe priced lower than www.skocollections.com elsewhere we will make sure to refund you 110% of the difference, within 15 days of your purchase from www.skocollections.com. How do I go about getting the 110%? Place an order on www.skocollections.com Email or call us with the following information:
When www.skocollections.com verifies with competitor the following will be considered:
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Our Process • Most shipments are processed on the same day. If we run into any problems we will contact you via email or phone which may delay internal processing up to 3 business days. Payments will not be processed until all problems are resolved. Please find are our shipping terms below: • Free Shipping and Returns on all ground shipments in the continental United States.
We make every effort to list items that are available. However, because inventory is ever changing an item may be discontinued. If you experience this during the order process, please call our office at 410.727.0887 or fax 866.427.8142. We take great pride in offering stylish brands in your size. If you can't find your size in a style you prefer, call us. We will make every attempt to meet your needs:
You will not be charged until we hear from you via email or phone. Prices or charges may be different from what is listed on www.skocollections.com. Shipping Free Shipping and Returns on all Standard Shipments in the Continental U.S. Expedited Shipment is available as noted in the terms outlined in the Shipping Terms table below.
***Shipping - There may be some delay to the shipping times noted above due to local conditions. **APO and FPO Addresses - All packages sent via United States Postal Services. ***Customs and Import Duties - Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. We ship packages DDU, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policies, please contact your local customs office. Shipping Restrictions Skocollections.com currently ships to the Continental United States of America and limited International areas. We do not accept PO Boxes as shipping addresses. Order Email Updates You will receive an email upon completion of your order with your order details. We will then send you and email letting you know that we are processing your order. This includes verification of in-stock inventory, of correct mailing and billing information, and that your item is being shipped out. This is sent within 24-48 hours of your order being placed. It typically is processed by the end of the business day. Return Policy /No Risk Returns Skocollections.com believes in our customers. If for any reason, something isn't right, let us know. Within sixty (60) days of purchase, we gladly accept returns of unworn or defective merchandise for exchange or refund. You will be refunded the full amount of the product, not including shipping. Please contact us for a Return Authorization Number, this will expedite your return. Product returned without a Return Authorization Number may be subject to delays in the credit of your method of payment. Request a Return Authorization Number at: corporate@skocollections.com Once received and confirmed please fill out our product return/exchange form to expedite process. Return By Mail Only items purchased from our online store may be returned by mail. Just enclose the merchandise with your original receipt and send it to the address below. All returns and exchanges should be shipped to: SKO Returns For all credit card refunds, please note that all credits will be placed on the credit card used for the original purchase. Please allow 14 business days from the day we receive your returned package for your account to be credited. Allow 1-2 billing cycles for the credit to appear on your Statement |
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| It is our honor to make gift certificates available to our customers. We want to make it easy for you to offer a gift to a special someone even when you don't know exactly what they like. Try one. Your special someone will appreciate the benefit of redeeming an elegant Sovereignty KO Collections gift certificate to satisfy their shopping frenzy! We currently have a special offer to those redeeming gift certificates. Our gift certificates are offered in the following denominations: $25, $50, $75, $100, $150, and $200. There is no expiration date. *Promotional Offer:** Receive 15% off the purchase of the gift certificate. This applies to any existing promotions. Current promotional offer expires August, 31st 2008.* To Purchase Gift Certificates: You may call Customer Service to purchase or order online through www.skocollections.com . We accept credit cards, personal check, cashier's check or money order. If purchase will be made by any method other than on-line, please call Customer Service at 410-727-0887 to provide specifics. Gift Certificate will be mailed directly to billing address or any designated shipping address once the personal check, cashier's check or money order is received and has cleared. Checks will be processed within 24 hours of receipt. If cashed, Gift Certificates will be mailed out on the same day check is cashed. Please mail all checks to: To Redeem Gift Certificate: You will have to pay for the item as if making a normal purchase on line and a rebate check will be mailed back to you in the amount of the gift certificate. This process generally takes less than 14 days from the receipt of your gift certificate. Please follow the following steps: 1) Purchase the item online as you would with any item purchase. 2) Proceed through checkout making your payment of choice. 3) Record your Order Number on the gift certificate and mail the gift Sovereignty KO Collections Please Note: 1. Returned Items: Any returned items purchased with a gift will 2. Remaining Balances: A gift certificate in the amount of any Thank you for your service! |
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| Thank you for your interest in an internship with Sovereignty KO Collections. We are always searching for bright, innovative individuals who can manage a dynamic balance between task-oriented, multitasking and creativity. | ||||||||||||||||||||||||||||||||||||||||||||||
We are looking for individuals who would like the opportunity to learn and grow with a young company and not just be a part of a promising future but help create the future they want to see. WE ARE not necessarily looking for individuals who want to BE in fashion, but those who want to create it, market it, promote is, feel it, know and execute the business of it. WE ARE looking for those who know how to roll their sleeves up because they understand the bigger picture: empathizing with our client’s issues, communicating to the market and serving our client’s needs. WE ARE looking for driven individuals with a professional attitude who know how to work hard and play hard. WE ARE looking for individuals who can inspire others, who can be inspired, and most importantly, possess the inspiration within. WE ARE looking for individuals who want to add value and potentially help create a company they can call home.
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